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<p class=MsoNormal><strong><b><font size=2 face=Arial><span style='font-size:
10.0pt;font-family:Arial;font-weight:normal'>The Resnet link was restored
earlier today but the link is still showing errors according to the carrier,
Silk Telecom. Silk are continuing to investigate the problem and
meanwhile users may experience some degradation in the service. <o:p></o:p></span></font></b></strong></p>
<p class=MsoNormal style='margin-left:144.0pt;text-indent:-144.0pt'><strong><b><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial;font-weight:
normal'><o:p> </o:p></span></font></b></strong></p>
<p class=MsoNormal style='margin-left:144.0pt;text-indent:-144.0pt'><strong><b><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial;font-weight:
normal'>We will inform you when we have further news.</span></font></b></strong><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~<o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:70.9pt;text-indent:-70.9pt'><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='margin-left:70.9pt;text-indent:-70.9pt'><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'>Original Incident
notice details:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><strong><b><font size=2 face=Arial><span style='font-size:
10.0pt;font-family:Arial'>Incident: </span></font></b></strong><strong><b><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial;font-weight:
normal'>Resnet</span></font></b></strong><strong><b><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> </span></font></b></strong><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>link to the
wider Internet is down<o:p></o:p></span></font></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:144.0pt;text-indent:-144.0pt'><strong><b><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>This notice sent
to: </span></font></b></strong><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'>Colleges’
General Enquiries; St Catherine’s Head; UCC President; UCC tech support</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:144.0pt;text-indent:-144.0pt'><strong><b><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Services affected:</span></font>
</b></strong><font size=2 face=Arial><span style='font-size:10.0pt;font-family:
Arial'>All communication between Resnet and the wider Internet<strong><b><font
face=Arial><span style='font-family:Arial;font-weight:normal'>.<o:p></o:p></span></font></b></strong></span></font></p>
<p class=MsoNormal style='margin-left:144.0pt;text-indent:-144.0pt'><strong><b><font
size=2 face="Times New Roman"><span style='font-size:10.0pt'><o:p> </o:p></span></font></b></strong></p>
<p class=MsoNormal style='margin-left:144.0pt;text-indent:-144.0pt'><strong><b><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Date:</span></font>
</b></strong><strong><b><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Current</span></font> - </b></strong><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'>Wednesday, 12<sup>th</sup>
September 2007 </span></font><font face=Arial><span style='font-family:Arial'><o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:144.0pt;text-indent:-144.0pt'><strong><b><font
size=3 face="Times New Roman"><span style='font-size:12.0pt;font-weight:normal'><o:p> </o:p></span></font></b></strong></p>
<p class=MsoNormal style='margin-left:144.0pt;text-indent:-144.0pt'><strong><b><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Details:</span></font> </b></strong><b><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial;font-weight:
bold'> </span></font></b><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>The</span></font><strong><b><font face="Times New Roman"> </font></b></strong><st1:place
w:st="on"><st1:PlaceName w:st="on"><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Residential</span></font></st1:PlaceName><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> <st1:PlaceType
w:st="on">Colleges</st1:PlaceType></span></font></st1:place><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'>’ & UCC
link to the wider Internet has been down since 5pm Tuesday evening. This will
impact all Resnet users. There is no problem with the link <b><span
style='font-weight:bold'>to the University</span></b> <b><span
style='font-weight:bold'>campus</span></b>, just to the wider Internet. The
carrier, Silk Telecom, is investigating the problem.<strong><b><font
face=Arial><span style='font-family:Arial;font-weight:normal'> We will inform
you when we have further news.</span></font></b></strong><o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:144.0pt;text-indent:-144.0pt'><strong><b><font
size=3 face="Times New Roman"><span style='font-size:12.0pt;font-weight:normal'><o:p> </o:p></span></font></b></strong></p>
<p class=MsoNormal style='margin-left:144.0pt;text-indent:-144.0pt'><b><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial;font-weight:
bold'>Areas affected:
</span></font></b><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>College
residents and members of the University Computer Club who use the Resnet link
for Internet connectivity.</span></font><b><span style='font-weight:bold'><o:p></o:p></span></b></p>
<p class=MsoNormal><font size=1 face="Times New Roman"><span style='font-size:
9.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='margin-left:144.0pt;text-indent:-144.0pt'><strong><b><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>How you can
help: </span></font></b></strong><strong><b><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial;font-weight:
normal'>Please inform all college residents and UCC members of the
outage. </span></font></b></strong><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'><o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:144.0pt;text-indent:-144.0pt'><font
size=1 face=Arial><span style='font-size:9.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='margin-left:144.0pt;text-indent:-144.0pt'><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>For further information on the above notification or general
information regarding ITS, please email ITS Client Services, ITS-help@uwa.edu.au,
or alternatively, phone 6488-2822. You can also find information regarding this
notification on the ITS Network Status Notices web page at </span></font><a
href="http://notices.ucs.uwa.edu.au/status.html"
title="http://notices.ucs.uwa.edu.au/status.html"><font size=2 face=Arial
title="http://notices.ucs.uwa.edu.au/status.html"><span
title="http://notices.ucs.uwa.edu.au/status.html"><span style='font-size:10.0pt;
font-family:Arial'>http://notices.ucs.uwa.edu.au/status.html</span></span></font></a><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Regards</span></font><font
size=1 face=Arial><span style='font-size:9.0pt;font-family:Arial'> <br>
</span></font><st1:PersonName w:st="on"><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Marie Corrigan</span></font></st1:PersonName><font
size=1 face=Arial><span style='font-size:9.0pt;font-family:Arial'><br>
</span></font><font size=2 face=Arial><span style='font-size:10.0pt;font-family:
Arial'>Manager Client Services M463<br>
Information Technology Services</span></font><font size=1 face=Arial><span
style='font-size:9.0pt;font-family:Arial'> <br>
</span></font><font size=2 face=Arial><span style='font-size:10.0pt;font-family:
Arial'>The <st1:place w:st="on"><st1:PlaceType w:st="on">University</st1:PlaceType>
of <st1:PlaceName w:st="on">Western Australia</st1:PlaceName></st1:place></span></font><font
size=1 face=Arial><span style='font-size:9.0pt;font-family:Arial'><br>
</span></font><font size=2 face=Arial><span style='font-size:10.0pt;font-family:
Arial'>Email: <st1:PersonName w:st="on">marie.corrigan@uwa.edu.au</st1:PersonName></span></font><font
size=1 face=Arial><span style='font-size:9.0pt;font-family:Arial'><br>
</span></font><font size=2 face=Arial><span style='font-size:10.0pt;font-family:
Arial'>Phone: +61 8 6488 2612 Fax: +61 8 6488 1109</span></font><font
size=1 face=Arial><span style='font-size:9.0pt;font-family:Arial'> <o:p></o:p></span></font></p>
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