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<div class="moz-forward-container">FYI for all.</div>
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<div class="moz-forward-container">Tim, Nick, John, Bob: who of you are available tomorrow @ 3pm?</div>
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<div class="moz-forward-container">Cheers,</div>
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<div class="moz-forward-container">James [MPT]<br>
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-------- Forwarded Message --------
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<th valign="BASELINE" nowrap="nowrap" align="RIGHT">Subject: </th>
<td>Re: UCC Services and UWA's implementation of Cloudflare</td>
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<th valign="BASELINE" nowrap="nowrap" align="RIGHT">Date: </th>
<td>Tue, 24 Mar 2020 13:24:41 +0800</td>
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<th valign="BASELINE" nowrap="nowrap" align="RIGHT">From: </th>
<td>Geoff Costello <a class="moz-txt-link-rfc2396E" href="mailto:geoff.costello@uwa.edu.au">
<geoff.costello@uwa.edu.au></a></td>
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<th valign="BASELINE" nowrap="nowrap" align="RIGHT">To: </th>
<td>James Arcus <a class="moz-txt-link-rfc2396E" href="mailto:james.arcus@uwa.edu.au">
<james.arcus@uwa.edu.au></a>, James Arcus (21954943) <a class="moz-txt-link-rfc2396E" href="mailto:21954943@student.uwa.edu.au">
<21954943@student.uwa.edu.au></a></td>
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<th valign="BASELINE" nowrap="nowrap" align="RIGHT">CC: </th>
<td>Steven Lim <a class="moz-txt-link-rfc2396E" href="mailto:steven.lim@uwa.edu.au">
<steven.lim@uwa.edu.au></a>, Jack Bryant <a class="moz-txt-link-rfc2396E" href="mailto:Jack.Bryant@uwa.edu.au">
<Jack.Bryant@uwa.edu.au></a>, Phil Norris <a class="moz-txt-link-rfc2396E" href="mailto:phil.norris@uwa.edu.au">
<phil.norris@uwa.edu.au></a>, Paul Fisher <a class="moz-txt-link-rfc2396E" href="mailto:paul.fisher@uwa.edu.au">
<paul.fisher@uwa.edu.au></a>, Matthew DeGois <a class="moz-txt-link-rfc2396E" href="mailto:matthew.degois@uwa.edu.au">
<matthew.degois@uwa.edu.au></a></td>
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<b>James</b><span> - Thanks for responding to the ticket, I have sent you a invite for a Teams meeting tomorrow @ 3pm. I will separately forward you a more detailed email I sent earlier today to the UCC email address, that explains the planned way forward
in more detail.</span></div>
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<p style=""><b><span style="border-bottom-color:currentColor;
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font-size-adjust:none; margin-bottom:0px;
margin-top:0px">Geoff
Costello</span></b><span style="border-bottom-color:currentColor;
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<p style=""><b><span style="border-bottom-color:currentColor;
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Architect</span></b></p>
<span style="display:inline!important;
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<p style=""><span style="border-bottom-color:currentColor;
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font-size-adjust:none; margin-bottom:0px;
margin-top:0px">University
Information Technology � M463, <span style="border-bottom-color:currentColor;
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WA 6009 Australia</span></span></p>
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</span></b><span style="border-bottom-color:currentColor;
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margin-top:0px">+61<b> </b>0415
554 819 </span><span style="border-bottom-color:currentColor;
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� </span><b><span style="border-bottom-color:currentColor;
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<a style="border-bottom-color:currentColor;
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font-size-adjust:none; margin-bottom:0px;
margin-top:0px; text-decoration:underline" href="mailto:scott.obrien@uwa.edu.au" target="_blank" rel="noopener noreferrer" moz-do-not-send="true">
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margin-top:0px">geoff.costello@uwa.edu.au</span></a></span></p>
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<p style=""><a title="Original URL:
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<p style=""><a title="Original URL:
http://www.uwa.edu.au/university-campaigns-resources/emailsig2015/pursue.
Click or tap if you trust this link." style="border-bottom-color:currentColor;
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<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" face="Calibri, sans-serif" color="#000000"><b>From:</b> Matthew DeGois
<a class="moz-txt-link-rfc2396E" href="mailto:matthew.degois@uwa.edu.au"><matthew.degois@uwa.edu.au></a><br>
<b>Sent:</b> Tuesday, 24 March 2020 12:41 PM<br>
<b>To:</b> Geoff Costello <a class="moz-txt-link-rfc2396E" href="mailto:geoff.costello@uwa.edu.au">
<geoff.costello@uwa.edu.au></a>; Paul Fisher <a class="moz-txt-link-rfc2396E" href="mailto:paul.fisher@uwa.edu.au">
<paul.fisher@uwa.edu.au></a><br>
<b>Cc:</b> Steven Lim <a class="moz-txt-link-rfc2396E" href="mailto:steven.lim@uwa.edu.au">
<steven.lim@uwa.edu.au></a>; Jack Bryant <a class="moz-txt-link-rfc2396E" href="mailto:Jack.Bryant@uwa.edu.au">
<Jack.Bryant@uwa.edu.au></a>; Phil Norris <a class="moz-txt-link-rfc2396E" href="mailto:phil.norris@uwa.edu.au">
<phil.norris@uwa.edu.au></a><br>
<b>Subject:</b> RE: UCC Services and UWA's implementation of Cloudflare</font>
<div> </div>
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<div lang="EN-AU">
<div class="x_WordSection1">
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<span style="font-size:11.0pt;
font-family:"Calibri",sans-serif;
color:#1F497D">Hi Geoff,</span></p>
<p class="x_MsoNormal" style="margin: 0cm 0cm 0pt;
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<span style="font-size:11.0pt;
font-family:"Calibri",sans-serif;
color:#1F497D"> </span></p>
<p class="x_MsoNormal" style="margin: 0cm 0cm 0pt;
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<span style="font-size:11.0pt;
font-family:"Calibri",sans-serif;
color:#1F497D">I received the following response from the ticket that was lodged.</span></p>
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"Times New Roman",serif; font-size: 12pt;">
<span style="font-size:11.0pt;
font-family:"Calibri",sans-serif;
color:#1F497D"> </span></p>
<p class="x_MsoNormal" style="margin: 0cm 0cm 0pt;
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<span style="font-size:10.5pt;
font-family:"Arial",sans-serif;
color:#4A4A4A">Hi Matt,<br>
<br>
I, along with some of my colleagues, are eager to discuss the changes <br>
further and work together to find the best solution for both groups.<br>
<br>
My availability is good for any time tomorrow, Thursday after 2pm and <br>
Friday after 12pm. Do any of those times work for you?<br>
<br>
Due to the current situation with Coronavirus, is there a preferred <br>
conference call solution for a meeting?<br>
<br>
Cheers,<br>
<br>
James Arcus<br>
<br>
/UCC President/<br>
<br>
</span><span style="font-size:11.0pt;
font-family:"Calibri",sans-serif;
color:#1F497D"></span></p>
<p class="x_MsoNormal" style="margin: 0cm 0cm 0pt;
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"Times New Roman",serif; font-size: 12pt;">
<span style="font-size:11.0pt;
font-family:"Calibri",sans-serif;
color:#1F497D">I think we will need reps from each of the teams to determine if what they want is what we want to offer.</span></p>
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"Times New Roman",serif; font-size: 12pt;">
<span style="font-size:11.0pt;
font-family:"Calibri",sans-serif;
color:#1F497D"> </span></p>
<p class="x_MsoNormal" style="margin: 0cm 0cm 0pt;
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"Times New Roman",serif; font-size: 12pt;">
<span style="font-size:11.0pt;
font-family:"Calibri",sans-serif;
color:#1F497D">Cheers,<br>
Matt.</span></p>
<p class="x_MsoNormal" style="margin: 0cm 0cm 0pt;
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<b><span style="font-family:"Calibri",sans-serif;
color:#27348B">Matthew De Gois</span></b></p>
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<b><span style="font-size:11.0pt;
font-family:"Calibri",sans-serif;
color:#27348B">Lead � IT Service Delivery Improvement</span></b></p>
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<span style="font-size:11.0pt;
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color:#4C4C4E">Uni IT</span><span style="font-size:11.0pt;
font-family:"Calibri",sans-serif;
color:#27348B"> � </span><span style="font-size:11.0pt;
font-family:"Calibri",sans-serif;
color:#4C4C4E">M209,
Perth WA 6009 Australia</span><span style="font-size:11.0pt;
font-family:"Calibri",sans-serif;
color:#4C4C4E"></span></p>
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<b><span style="font-size:11.0pt;
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color:#27348B">T </span></b><span style="font-size:11.0pt;
font-family:"Calibri",sans-serif;
color:#4C4C4E">+61
8 6488 1190</span><span style="font-size:11.0pt;
font-family:"Calibri",sans-serif;
color:#27348B"> � </span><span style="font-size:11.0pt;
font-family:"Calibri",sans-serif;
color:#4C4C4E"> </span><b><span style="font-size:11.0pt;
font-family:"Calibri",sans-serif;
color:#27348B">E
</span></b><span style="font-size:11.0pt;
font-family:"Calibri",sans-serif;
color:#4C4C4E"><a href="mailto:it-servicedesk@uwa.edu.au" moz-do-not-send="true"><span style="color:#0563C1">it-servicedesk@uwa.edu.au</span></a></span><span style="font-size:11.0pt;
font-family:"Calibri",sans-serif;
color:#4C4C4E"></span></p>
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<b><span style="font-size:11.0pt;
font-family:"Calibri",sans-serif" lang="EN-US">From:</span></b><span style="font-size:11.0pt;
font-family:"Calibri",sans-serif" lang="EN-US"> Geoff Costello
<a class="moz-txt-link-rfc2396E" href="mailto:geoff.costello@uwa.edu.au"><geoff.costello@uwa.edu.au></a>
<br>
<b>Sent:</b> Tuesday, 24 March 2020 12:00 PM<br>
<b>To:</b> Matthew DeGois <a class="moz-txt-link-rfc2396E" href="mailto:matthew.degois@uwa.edu.au">
<matthew.degois@uwa.edu.au></a>; Paul Fisher <a class="moz-txt-link-rfc2396E" href="mailto:paul.fisher@uwa.edu.au">
<paul.fisher@uwa.edu.au></a><br>
<b>Cc:</b> Steven Lim <a class="moz-txt-link-rfc2396E" href="mailto:steven.lim@uwa.edu.au">
<steven.lim@uwa.edu.au></a>; Jack Bryant <a class="moz-txt-link-rfc2396E" href="mailto:Jack.Bryant@uwa.edu.au">
<Jack.Bryant@uwa.edu.au></a>; Phil Norris <a class="moz-txt-link-rfc2396E" href="mailto:phil.norris@uwa.edu.au">
<phil.norris@uwa.edu.au></a><br>
<b>Subject:</b> Fw: UCC Services and UWA's implementation of Cloudflare</span></p>
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<b><span style="font-family:"Calibri",sans-serif;
color:black">Matthew and Paul,</span></b><span style="font-family:"Calibri",sans-serif; color:black"></span></p>
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<span style="font-family:"Calibri",sans-serif;
color:black">Thanks for the feedback. I note that the Student Guild's phone number is 6488 2295 - I recommend one of you call them about this? if not would you like me to call to get
a contact?</span></p>
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<b><span style="font-family:"Calibri",sans-serif;
color:#1F497D">Geoff Costello</span></b><span style="font-family:"Calibri",sans-serif; color:black"></span></p>
<p style="margin: 0cm 0cm 0pt; font-family:
"Times New Roman",serif; font-size:
12pt;">
<b><span style="font-family:"Calibri",sans-serif;
color:#1F497D">Programme Architect</span></b><span style="font-family:"Calibri",sans-serif; color:black"></span></p>
<p style="margin: 0cm 0cm 0pt; font-family:
"Times New Roman",serif; font-size:
12pt;">
<span style="font-family:"Calibri",sans-serif;
color:#1F497D">University Information Technology � M463, </span><span style="font-family:"Calibri",sans-serif;
color:blue">Perth WA 6009 Australia</span><span style="font-family:"Calibri",sans-serif; color:black"></span></p>
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"Times New Roman",serif; font-size:
12pt;">
<b><span style="font-family:"Calibri",sans-serif;
color:#1F497D">M
</span></b><span style="font-family:"Calibri",sans-serif;
color:#1F497D">+61<b> </b>0415 554 819 </span><span style="font-family:"Calibri",sans-serif; color:#1F497D" lang="EN-GB"> �
</span><b><span style="font-family:"Calibri",sans-serif;
color:#1F497D">E</span></b><span style="font-family:"Calibri",sans-serif;
color:#1F497D">
<a href="mailto:scott.obrien@uwa.edu.au" target="_blank" moz-do-not-send="true">geoff.costello@uwa.edu.au</a></span><span style="font-family:"Calibri",sans-serif; color:black"></span></p>
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Roman",serif; font-size: 12pt;">
<a title="Original URL:
http://www.uwa.edu.au/university-campaigns-resources/emailsig2015/uwa-logo/.
Click or tap if you trust this
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Roman",serif; font-size: 12pt;">
<a title="Original URL:
http://www.uwa.edu.au/university-campaigns-resources/emailsig2015/pursue.
Click or tap if you trust this
link." href="https://aus01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.uwa.edu.au%2Funiversity-campaigns-resources%2Femailsig2015%2Fpursue&data=02%7C01%7Cgeoff.costello%40uwa.edu.au%7Cdbea227c8e13444c5f3308d7cfad9bc5%7C05894af0cb2846d8871674cdb46e2226%7C1%7C0%7C637206216852407079&sdata=0%2FqNvB9fXvst6jJMXv7lf%2FoBCFt9sUu5I45sQWCzKak%3D&reserved=0" target="_blank" shash="T+wEiyGMACZ8CVi3ibfnn11y55RqCdbbQt4UJMuxCTc2MweS+GccOYo7gWPa4nAoXYqfxXq92mm+ql8+LBOrv0UzRR5/XZ9gYGCmlc5m8SbZH3pjf1jALF849cH9F+SrZSknpzFVc9dPfFj7VHd211naRpHFsjHQ61JVLR1FZAQ=" originalsrc="http://www.uwa.edu.au/university-campaigns-resources/emailsig2015/pursue" moz-do-not-send="true"><span style="text-decoration:none"><img id="x__x0000_i1026" style="width:1.618in;
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link." href="https://aus01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.uwa.edu.au%2Funiversity-campaigns-resources%2Femailsig2015%2Ffacebook&data=02%7C01%7Cgeoff.costello%40uwa.edu.au%7Cdbea227c8e13444c5f3308d7cfad9bc5%7C05894af0cb2846d8871674cdb46e2226%7C1%7C0%7C637206216852417070&sdata=NHzNjwo2rRcw4zrBKkvPpM70lvqrCBNWn6OmuEldQjE%3D&reserved=0" target="_blank" shash="gLsr5UWzKJHxM9DiH/os+s2bKjn9y2CkPKl0xVp+zUH7YWbYLliAYU2unuaGHa/wsSmr+kIhalkBm/alz8eDCQ02680qDSW/NOmA7IGiN2ke0RgpjsDZ33abWZQsiS0DW4eoKYA1Lu0j+xxVMvu+ltePP9pa8elz6x70RDl5h5E=" originalsrc="http://www.uwa.edu.au/university-campaigns-resources/emailsig2015/facebook" moz-do-not-send="true"><span style="text-decoration:none"><img id="x__x0000_i1027" style="width:.243in;
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Click or tap if you trust this
link." href="https://aus01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.uwa.edu.au%2Funiversity-campaigns-resources%2Femailsig2015%2Ftwitter&data=02%7C01%7Cgeoff.costello%40uwa.edu.au%7Cdbea227c8e13444c5f3308d7cfad9bc5%7C05894af0cb2846d8871674cdb46e2226%7C1%7C0%7C637206216852417070&sdata=dDeCUFGJbJqqQupTZuyA8RX6eXx%2BkQFiC3E39wbkJXo%3D&reserved=0" target="_blank" shash="lNTozay/dybAREUv/3UjjN0F8iOVxj5lv6XrKp39Civ1IzE5v4nMbbebigBVXF91tpcaXiobwT2CBfZXBWG2n8Sy/5JMwZhIDyg/HWWKjPIHIBfJL4dg0YH+t+1NIjK2EVaCemLMPhD45GLWhDgOJwON87Bd3VSTtHjTp0fi1Qo=" originalsrc="http://www.uwa.edu.au/university-campaigns-resources/emailsig2015/twitter" moz-do-not-send="true"><span style="text-decoration:none"><img id="x__x0000_i1028" style="width:.2708in;
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<b><span style="font-size:11.0pt;
font-family:"Calibri",sans-serif;
color:black">From:</span></b><span style="font-size:11.0pt;
font-family:"Calibri",sans-serif;
color:black">
Matthew DeGois <<a href="mailto:matthew.degois@uwa.edu.au" moz-do-not-send="true">matthew.degois@uwa.edu.au</a>><br>
<b>Sent:</b> Tuesday, 24 March 2020 10:31 AM<br>
<b>To:</b> Geoff Costello <<a href="mailto:geoff.costello@uwa.edu.au" moz-do-not-send="true">geoff.costello@uwa.edu.au</a>><br>
<b>Cc:</b> Steven Lim <<a href="mailto:steven.lim@uwa.edu.au" moz-do-not-send="true">steven.lim@uwa.edu.au</a>>; Paul Fisher <<a href="mailto:paul.fisher@uwa.edu.au" moz-do-not-send="true">paul.fisher@uwa.edu.au</a>>; Phil Norris <<a href="mailto:phil.norris@uwa.edu.au" moz-do-not-send="true">phil.norris@uwa.edu.au</a>>;
Jack Bryant <<a href="mailto:Jack.Bryant@uwa.edu.au" moz-do-not-send="true">Jack.Bryant@uwa.edu.au</a>><br>
<b>Subject:</b> RE: UCC Services and UWA's implementation of Cloudflare</span> </p>
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<span style="font-size:11.0pt;
font-family:"Calibri",sans-serif;
color:#1F497D">Thank you Geoff. Apologies I was not able to send this out in time. I was drafting the email but with all the COVID
stuff going on, Service Delivery is getting hammered with requests and escalations. The 50/50 split of staff doesn�t help.</span></p>
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<span style="font-size:11.0pt;
font-family:"Calibri",sans-serif;
color:#1F497D"> </span></p>
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<span style="font-size:11.0pt;
font-family:"Calibri",sans-serif;
color:#1F497D">You worded it better than I would have anyway
</span><span style="font-size:11.0pt;
font-family:Wingdings; color:#1F497D">J</span></p>
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<span style="font-size:11.0pt;
font-family:"Calibri",sans-serif;
color:#1F497D"> </span></p>
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<span style="font-size:11.0pt;
font-family:"Calibri",sans-serif;
color:#1F497D">Cheers,</span></p>
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<span style="font-size:11.0pt;
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color:#1F497D">Matt.</span></p>
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<b><span style="font-family:"Calibri",sans-serif;
color:#27348B">Matthew De Gois</span></b></p>
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<b><span style="font-size:11.0pt;
font-family:"Calibri",sans-serif;
color:#27348B">Lead � IT Service Delivery Improvement</span></b></p>
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<span style="font-size:11.0pt;
font-family:"Calibri",sans-serif;
color:#4C4C4E">Uni IT</span><span style="font-size:11.0pt;
font-family:"Calibri",sans-serif;
color:#27348B"> � </span><span style="font-size:11.0pt;
font-family:"Calibri",sans-serif;
color:#4C4C4E">M209,
Perth WA 6009 Australia</span></p>
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<b><span style="font-size:11.0pt;
font-family:"Calibri",sans-serif;
color:#27348B">T </span></b><span style="font-size:11.0pt;
font-family:"Calibri",sans-serif;
color:#4C4C4E">+61
8 6488 1190</span><span style="font-size:11.0pt;
font-family:"Calibri",sans-serif;
color:#27348B"> � </span><span style="font-size:11.0pt;
font-family:"Calibri",sans-serif;
color:#4C4C4E"> </span><b><span style="font-size:11.0pt;
font-family:"Calibri",sans-serif;
color:#27348B">E
</span></b><span style="font-size:11.0pt;
font-family:"Calibri",sans-serif;
color:#4C4C4E"><a href="mailto:it-servicedesk@uwa.edu.au" moz-do-not-send="true"><span style="color:#0563C1">it-servicedesk@uwa.edu.au</span></a></span></p>
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<span style="font-size:11.0pt;
font-family:"Calibri",sans-serif;
color:#1F497D"> </span></p>
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<div style="border:none; border-top:solid
#E1E1E1 1.0pt; padding:3.0pt 0cm 0cm 0cm">
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<b><span style="font-size:11.0pt;
font-family:"Calibri",sans-serif" lang="EN-US">From:</span></b><span style="font-size:11.0pt;
font-family:"Calibri",sans-serif" lang="EN-US"> Geoff Costello
<<a href="mailto:geoff.costello@uwa.edu.au" moz-do-not-send="true">geoff.costello@uwa.edu.au</a>>
<br>
<b>Sent:</b> Tuesday, 24 March 2020 10:27 AM<br>
<b>To:</b> <a href="mailto:wheel@ucc.asn.au" moz-do-not-send="true">wheel@ucc.asn.au</a>;
<a href="mailto:committee@ucc.asn.au" moz-do-not-send="true">committee@ucc.asn.au</a><br>
<b>Cc:</b> Matthew DeGois <<a href="mailto:matthew.degois@uwa.edu.au" moz-do-not-send="true">matthew.degois@uwa.edu.au</a>>; Steven Lim <<a href="mailto:steven.lim@uwa.edu.au" moz-do-not-send="true">steven.lim@uwa.edu.au</a>>; Paul Fisher <<a href="mailto:paul.fisher@uwa.edu.au" moz-do-not-send="true">paul.fisher@uwa.edu.au</a>>;
Phil Norris <<a href="mailto:phil.norris@uwa.edu.au" moz-do-not-send="true">phil.norris@uwa.edu.au</a>>; Jack Bryant <<a href="mailto:Jack.Bryant@uwa.edu.au" moz-do-not-send="true">Jack.Bryant@uwa.edu.au</a>><br>
<b>Subject:</b> UCC Services and UWA's implementation of Cloudflare</span></p>
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</p>
<p style="margin: 0cm 0cm 0pt; font-family:
"Times New Roman",serif;
font-size: 12pt;">
<b><span style="font-family:"Calibri",sans-serif;
color:black; border:none windowtext
1.0pt; padding:0cm; background:white">Attention: John Hodge and UCC committee</span></b></p>
<p style="margin: 0cm 0cm 0pt; font-family:
"Times New Roman",serif;
font-size: 12pt;">
<span style="font-family:"Calibri",sans-serif;
color:black"> </span></p>
<p style="margin: 0cm 0cm 0pt; font-family:
"Times New Roman",serif;
font-size: 12pt;">
<span style="font-family:"Calibri",sans-serif;
color:black; border:none windowtext 1.0pt;
padding:0cm">A week ago, you put in a service desk ticket regarding why resolving the domain `<u>mooneye.ucc.gu.uwa.edu.au</u>`
via a recursive lookup returns Cloudflare�s IPs instead of 130.95.13.9.</span></p>
<p style="margin: 0cm 0cm 0pt; font-family:
"Times New Roman",serif;
font-size: 12pt;">
<span style="font-family:"Calibri",sans-serif;
color:black; border:none windowtext 1.0pt;
padding:0cm"> </span></p>
<p style="margin: 0cm 0cm 0pt; font-family:
"Times New Roman",serif;
font-size: 12pt;">
<span style="font-family:"Calibri",sans-serif;
color:black; border:none windowtext 1.0pt;
padding:0cm">This is because UWA
</span><span style="font-family:"Calibri",sans-serif;
color:black; background:white">has moved all its domain hosting to Cloudflare.com and is in the process of protecting all web servers and computers exposed to the internet
with the wide range security features available for paid domain hosting.</span></p>
<p style="margin: 0cm 0cm 0pt; font-family:
"Times New Roman",serif;
font-size: 12pt;">
<span style="font-family:"Calibri",sans-serif;
color:black; border:none windowtext 1.0pt;
padding:0cm"> </span></p>
<p style="margin: 0cm 0cm 0pt; font-family:
"Times New Roman",serif;
font-size: 12pt;margin-bottom:8.0pt;
line-height:105%">
<span style="font-family:"Calibri",sans-serif">During the week between Monday 30 March and Friday 3 April, we plan to lock down the services in the network segment used to host servers for the Guild and UCC so that the only external access is via Cloudflare
as a DNS and internet protection service. This is essential as each server exposed to the internet represents a target for a broad range of cyber attacks such as the one that impacted the ANU last year.</span></p>
<p style="margin: 0cm 0cm 0pt; font-family:
"Times New Roman",serif;
font-size: 12pt;margin-bottom:8.0pt;
line-height:105%">
<span style="font-family:"Calibri",sans-serif;
color:red">Please reply to this email urgently with your contact details so we can work with you to address any issues that may disrupt the operation of important UCC services. We
want to work with you to make the transition as smooth as possible.</span></p>
<p style="margin: 0cm 0cm 0pt; font-family:
"Times New Roman",serif;
font-size: 12pt;margin-bottom:8.0pt;
line-height:105%">
<b><span style="font-family:"Calibri",sans-serif;
color:#7030A0">Implications for UCC Services</span></b></p>
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"Times New Roman",serif;
font-size: 12pt;margin-bottom:8.0pt;
line-height:105%">
<span style="font-family:"Calibri",sans-serif">The following summarises what this means to the UCC services.</span></p>
<ul style="margin-bottom: 0cm;margin-top:0cm" type="disc">
<li class="x_MsoNormal" style="margin: 0cm
0cm 0pt; font-family: "Times New
Roman",serif; font-size: 12pt;">
<b><span style="color:black; border:none
windowtext 1.0pt; padding:0cm">UCC Services that are subdomains of ucc.gu.uwa.edu.au</span></b><span style="color:black; border:none
windowtext 1.0pt; padding:0cm">
� These already have the DNS hosted by Cloudflare (as per your service ticket). We will be enabling SSL certificates and Cloudflare security services for these in the same way as for any other UWA subdomain.</span></li><li class="x_MsoNormal" style="margin: 0cm
0cm 0pt; font-family: "Times New
Roman",serif; font-size: 12pt;">
<b><span style="color:black; border:none
windowtext 1.0pt; padding:0cm">UCC Services that are subdomains of
</span></b><b>ucc.asn.au</b> � The DNS for this domain appears to be hosted on the mooneye server and point to server IP address in the UWA address space. In short, we will be blocking access the mooneye DNS server, and would like to move the DNS hosting for
the domain <u>ucc.asn.au to</u> Cloudflare using their �Pro� account to protect services on that domain. This will allow UWA to secure traffic to services for
<u>ucc.an.au</u>, while still giving the UCC the flexibility to create subdomains as needed within the ucc.asn.au space. New sub-domains can be created as required via a service request to University IT. More instructions and information on how to rehost
the DNS for <u>ucc.asn.au</u> in Cloudflare are given below.</li><li class="x_MsoNormal" style="margin: 0cm
0cm 0pt; font-family: "Times New
Roman",serif; font-size: 12pt;">
<b>Public DNS hosted on <span style="color:black; border:none
windowtext 1.0pt; padding:0cm">
mooneye.ucc.gu.uwa.edu.au</span></b><span style="color:black; border:none
windowtext 1.0pt; padding:0cm"> -This will be blocked from internet access as Cloudflare will be the only DNS service supported allowing access into servers
hosted on the UWA network.</span></li></ul>
<ul style="margin-bottom: 0cm;margin-top:0cm" type="disc">
<ul style="margin-bottom:
0cm;margin-top:0cm" type="circle">
<li class="x_MsoNormal" style="margin: 0cm
0cm 0pt; font-family: "Times New
Roman",serif; font-size: 12pt;">
If there are any sites on this related to UWA operations (including the student guild), please let us know urgently so we can put in place arrangements to have the DNS hosted by Cloudflare and traffic protected by Cloudflare.</li><li class="x_MsoNormal" style="margin: 0cm
0cm 0pt; font-family: "Times New
Roman",serif; font-size: 12pt;">
Information on other services is covered below.</li></ul>
</ul>
<ul style="margin-bottom: 0cm;margin-top:0cm" type="disc">
<li class="x_MsoNormal" style="margin: 0cm
0cm 0pt; font-family: "Times New
Roman",serif; font-size: 12pt;">
<b><span style="color:black; border:none
windowtext 1.0pt; padding:0cm">Other External Domains pointing at UWA Servers
</span></b><span style="color:black;
border:none windowtext 1.0pt;
padding:0cm">-
</span>There are a number of external services such as <u>experiments.tecosaur.com</u> that are hosted on
<span style="font-family:"Calibri",sans-serif">servers operating in UWA�s address space. Some of these are have their DNS records hosted in external services such as namecheap.com, others appear to have their DNS records hosted on
</span><u><span style="color:black;
border:none windowtext 1.0pt;
padding:0cm">mooneye.ucc.gu.uwa.edu.au</span></u><span style="font-family:"Calibri",sans-serif">. Many of these sites appear
to be legacy sites and potentially inactive, however each represent a security exposure as traffic is being allowed into these sites to UWA�s servers. External access to these servers will be blocked, unless they can be justified as a UWA related organisation,
in which case their DNS hosting needs to be moved to Cloudflare under a pro account, as per Guild and Affiliate Sites, or a UCC related site, in which care the site needs to become a subdomain of ucc.asn.au.</span></li></ul>
<ul style="margin-bottom: 0cm;margin-top:0cm" type="disc">
<ul style="margin-bottom:
0cm;margin-top:0cm" type="circle">
<li class="x_MsoNormal" style="margin: 0cm
0cm 0pt; font-family: "Times New
Roman",serif; font-size: 12pt;">
If there are any UCC related sites on other domains that require continued external access please let us know urgently so we can put in place arrangements to have the DNS hosted by Cloudflare and traffic protected by Cloudflare, either as part of ucc.asn.au
or (in special circumstances) its own domain.</li></ul>
</ul>
<ul style="margin-bottom: 0cm;margin-top:0cm" type="disc">
<li class="x_MsoNormal" style="margin: 0cm
0cm 0pt; font-family: "Times New
Roman",serif; font-size: 12pt;">
<b>Legacy non UWA related Services</b> � There appear to be a number of legacy non UWA services with external access that are hosted on UWA servers via a series of IP addresses in the Guild / UCC segment of the UWA IP range. Access to these services will be
deactivated unless there is a legitimate UWA related requirement, in which case we need to move them to a UWA controlled protected DNS and Cloudflare account. While most of these services appear to be legacy and inactive, if there are non UWA externally facing
services are still required by their operators, both the DNS and the hosting for these need to be moved to one of many external hosting services before Friday 3 April when access will be suspended.</li></ul>
<p style="margin: 0cm 0cm 0pt; font-family:
"Times New Roman",serif;
font-size: 12pt;margin-bottom:8.0pt;
line-height:105%">
<b><span style="font-family:"Calibri",sans-serif;
color:#7030A0">Guild Services</span></b></p>
<p style="margin: 0cm 0cm 0pt; font-family:
"Times New Roman",serif;
font-size: 12pt;margin-bottom:8.0pt;
line-height:105%">
<span style="font-family:"Calibri",sans-serif">Please note we have separately contacted the UWA Guild over the DNS for UWAstudentguild.com and any other guild services to ensure they are also migrated to Cloudflare for protection.</span></p>
<p style="margin: 0cm 0cm 0pt; font-family:
"Times New Roman",serif;
font-size: 12pt;margin-bottom:8.0pt;
line-height:105%">
<b><span style="font-family:"Calibri",sans-serif;
color:#7030A0">Rehosting the DNS for
<u>ucc.asn.au</u> in Cloudflare</span></b></p>
<p style="margin: 0cm 0cm 0pt; font-family:
"Times New Roman",serif;
font-size: 12pt;">
<span style="font-family:"Calibri",sans-serif;
color:black">Rehosting the DNS for </span><u><span style="font-family:"inherit",serif; color:#0C64C0; border:none
windowtext 1.0pt; padding:0cm">ucc.asn.au</span></u><span style="font-family:"Calibri",sans-serif; color:black;
border:none windowtext 1.0pt; padding:0cm;
background:white">
</span><span style="font-family:"Calibri",sans-serif;
color:black">in Clouflare is as simple as:</span></p>
<ol style="margin-bottom: 0cm;margin-top:0cm" type="1" start="1">
<li class="x_MsoNormal" style="margin: 0cm
0cm 0pt; font-family: "Times New
Roman",serif; font-size:
12pt;color:black">
<span style="font-family:"Calibri",sans-serif">Confirming with Paul Fisher (<a href="mailto:paul.fisher@uwa.edu.au" moz-do-not-send="true">paul.fisher@uwa.edu.au</a> 0420 755 194) that you are ready to move the DNS to Cloudflare and he will have the DNS entries
setup in advance for you in Cloudflare.</span></li><li class="x_MsoNormal" style="margin: 0cm
0cm 0pt; font-family: "Times New
Roman",serif; font-size:
12pt;color:black">
<span style="font-family:"Calibri",sans-serif">Logging in to your current domain registar
</span></li><li class="x_MsoNormal" style="margin: 0cm
0cm 0pt; font-family: "Times New
Roman",serif; font-size:
12pt;color:black">
<span style="font-family:"Calibri",sans-serif">Removing the current name servers:</span></li></ol>
<ol style="margin-bottom: 0cm;margin-top:0cm" type="1" start="3">
<ol style="margin-bottom:
0cm;margin-top:0cm" type="a" start="1">
<li class="x_MsoNormal" style="margin: 0cm
0cm 0pt; font-family: "Times New
Roman",serif; font-size:
12pt;color:black">
<span style="font-size:11.5pt;
font-family:"Arial",sans-serif;
color:#303030; border:none windowtext
1.0pt; padding:0cm;
background:#FDFDFD">ns1.dnspackage.com</span></li><li class="x_MsoNormal" style="margin: 0cm
0cm 0pt; font-family: "Times New
Roman",serif; font-size:
12pt;color:black">
<span style="font-size:11.5pt;
font-family:"Arial",sans-serif;
color:#303030; border:none windowtext
1.0pt; padding:0cm;
background:#FDFDFD">ns2.dnspackage.com</span></li><li class="x_MsoNormal" style="margin: 0cm
0cm 0pt; font-family: "Times New
Roman",serif; font-size:
12pt;color:black">
<span style="font-size:11.5pt;
font-family:"Arial",sans-serif;
color:#303030; background:#FDFDFD">ns3.he.net</span><span style="font-size:11.0pt;
font-family:"Calibri",sans-serif">ns2.afraid.org</span></li><li class="x_MsoNormal" style="margin: 0cm
0cm 0pt; font-family: "Times New
Roman",serif; font-size:
12pt;color:black">
<span style="font-size:11.5pt;
font-family:"Arial",sans-serif;
color:#303030; background:#FDFDFD">ns2.he.net</span><span style="font-size:11.0pt;
font-family:"Calibri",sans-serif">ns4.he.net</span></li><li class="x_MsoNormal" style="margin: 0cm
0cm 0pt; font-family: "Times New
Roman",serif; font-size:
12pt;color:black">
<span style="font-size:11.5pt;
font-family:"Arial",sans-serif;
color:#303030; background:#FDFDFD">mooneye.ucc.gu.uwa.edu.au</span></li></ol>
</ol>
<ol style="margin-bottom: 0cm;margin-top:0cm" type="1" start="4">
<li class="x_MsoNormal" style="margin: 0cm
0cm 0pt; font-family: "Times New
Roman",serif; font-size:
12pt;color:black">
<span style="font-family:"Calibri",sans-serif">Replacing with:</span></li></ol>
<ol style="margin-bottom: 0cm;margin-top:0cm" type="1" start="4">
<ol style="margin-bottom:
0cm;margin-top:0cm" type="a" start="1">
<li class="x_MsoNormal" style="margin: 0cm
0cm 0pt; font-family: "Times New
Roman",serif; font-size:
12pt;color:black">
<span style="font-family:"Calibri",sans-serif">ainsley.ns.cloudflare.com</span></li><li class="x_MsoNormal" style="margin: 0cm
0cm 0pt; font-family: "Times New
Roman",serif; font-size:
12pt;color:black">
<span style="font-family:"Calibri",sans-serif">carter.ns.cloudflare.com</span></li></ol>
</ol>
<ol style="margin-bottom: 0cm;margin-top:0cm" type="1" start="5">
<li class="x_MsoNormal" style="margin: 0cm
0cm 0pt; font-family: "Times New
Roman",serif; font-size:
12pt;color:black">
<span style="font-family:"Calibri",sans-serif">Saving your changes</span></li></ol>
<p style="margin: 0cm 0cm 0pt; font-family:
"Times New Roman",serif;
font-size: 12pt;">
<span style="font-family:"inherit",serif">We will then work to implement security protections against things like Denial of service and cyber attacks on <u><span style="color:#0C64C0; border:none
windowtext 1.0pt; padding:0cm">uwastudentguild.com</span></u></span><span style="font-family:"Calibri",sans-serif; color:black;
border:none windowtext 1.0pt; padding:0cm;
background:white"> </span></p>
<p style="margin: 0cm 0cm 0pt; font-family:
"Times New Roman",serif;
font-size: 12pt;">
<span style="font-family:"inherit",serif"> </span></p>
<p style="margin: 0cm 0cm 0pt; font-family:
"Times New Roman",serif;
font-size: 12pt;">
<span style="font-family:"Calibri",sans-serif;
color:black; border:none windowtext 1.0pt;
padding:0cm; background:white">If you have any questions on this process, please get back to Paul Fisher
or Matthew DeGois.</span></p>
<p style="margin: 0cm 0cm 0pt; font-family:
"Times New Roman",serif;
font-size: 12pt;">
<span style="font-family:"inherit",serif"> </span></p>
<p style="margin: 0cm 0cm 0pt; font-family:
"Times New Roman",serif;
font-size: 12pt;">
<span style="font-family:"inherit",serif">The <u><span style="color:#0C64C0; border:none
windowtext 1.0pt; padding:0cm">ucc.gu.uwa.edu.au
</span></u>domain will be protected by Cloudflare anyway as we have control over all subdomains in uwa.edu.au.</span></p>
<p style="margin: 0cm 0cm 0pt; font-family:
"Times New Roman",serif;
font-size: 12pt;">
<span style="font-family:"inherit",serif"> </span></p>
<p style="margin: 0cm 0cm 0pt; font-family:
"Times New Roman",serif;
font-size: 12pt;margin-bottom:8.0pt;
line-height:105%">
<b><span style="font-family:"Calibri",sans-serif;
color:#7030A0">Summary and Conclusion</span></b></p>
<p style="margin: 0cm 0cm 0pt; font-family:
"Times New Roman",serif;
font-size: 12pt;">
<span style="font-family:"Calibri",sans-serif">We trust you understand the need for appropriate cyber security protections for all internet exposed services on the UWA network. An attack on a single server could potentially compromise significant parts of
the network, so we need o ensure that only authorised services are exposed to the internet and they are all appropriately protected. We need to complete this transition by Friday 3 April, and want to work with you to make this a smooth process.</span></p>
<p style="margin: 0cm 0cm 0pt; font-family:
"Times New Roman",serif;
font-size: 12pt;">
<span style="font-family:"Calibri",sans-serif"> </span></p>
<p style="margin: 0cm 0cm 0pt; font-family:
"Times New Roman",serif;
font-size: 12pt;">
<span style="font-family:"Calibri",sans-serif">We apologise for any effort this may require, but we believe the proposed approach will still allow the UCC to operate and provide effective services to its many members.</span></p>
<p style="margin: 0cm 0cm 0pt; font-family:
"Times New Roman",serif;
font-size: 12pt;margin-bottom:8.0pt;
line-height:105%">
<span style="font-family:"Calibri",sans-serif"> </span></p>
<p style="margin: 0cm 0cm 0pt; font-family:
"Times New Roman",serif;
font-size: 12pt;margin-bottom:8.0pt;
line-height:105%">
<span style="font-family:"Calibri",sans-serif">Regards</span></p>
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<span style="font-family:"Calibri",sans-serif;
color:black"> </span></p>
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<div id="x_Signature">
<div>
<p style="margin: 0cm 0cm 0pt;
font-family: "Times New
Roman",serif; font-size: 12pt;">
<b><span style="font-family:"Calibri",sans-serif;
color:#1F497D">Geoff Costello</span></b></p>
<p style="margin: 0cm 0cm 0pt;
font-family: "Times New
Roman",serif; font-size: 12pt;">
<b><span style="font-family:"Calibri",sans-serif;
color:#1F497D">Programme Architect</span></b></p>
<p style="margin: 0cm 0cm 0pt;
font-family: "Times New
Roman",serif; font-size: 12pt;">
<span style="font-family:"Calibri",sans-serif;
color:#1F497D">University Information Technology � M463, </span><span style="font-family:"Calibri",sans-serif; color:blue">Perth WA 6009 Australia</span></p>
<p style="margin: 0cm 0cm 0pt;
font-family: "Times New
Roman",serif; font-size: 12pt;">
<b><span style="font-family:"Calibri",sans-serif;
color:#1F497D">M
</span></b><span style="font-family:"Calibri",sans-serif; color:#1F497D">+61<b> </b>0415 554 819 </span><span style="font-family:"Calibri",sans-serif;
color:#1F497D" lang="EN-GB"> �
</span><b><span style="font-family:"Calibri",sans-serif;
color:#1F497D">E</span></b><span style="font-family:"Calibri",sans-serif;
color:#1F497D">
<a href="mailto:scott.obrien@uwa.edu.au" target="_blank" moz-do-not-send="true">geoff.costello@uwa.edu.au</a></span></p>
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