[tech] [wheel] Fwd: IMPORTANT: Upcoming UWA planned firewall upgrades (Sun 18/11 & 9/12)

Thu Nov 1 16:55:43 AWST 2018

Matt Tavani <matt.tavani at uwa.edu.au> wrote:
> If you have any questions, would like to be involved in the working group or
> just to be kept informed, please let me know.

Hi Matt, all! Thanks for the heads up.

Yes thanks - if you could keep wheel at ucc.gu.uwa.edu.au informed/in mind,
as the UCC's tech-contact group, we'd appreciate it.

We'll do testing and probably notice fairly soon if IPv6 (or IPv4)
connectivity doesn't come back. :)

Looking forward to accessing the old bogon 1.1.1.1 in due course!
https://blog.cloudflare.com/announcing-1111/

(
  We also have an open "tech" group, which includes wheel, our sysadmin group.
  https://en.wikipedia.org/wiki/Wheel_(computing)
)

Thanks,
Nick.
UCC Wheel member

On Thu, Nov 01, 2018 at 04:26:17PM +0800, Felix von Perger wrote:
> -------- Forwarded Message --------
> Subject: 	IMPORTANT: Upcoming UWA planned firewall upgrades (Sun 18/11 & 9/12)
> Date: 	Thu, 1 Nov 2018 08:17:20 +0000
> From: 	Matt Tavani <matt.tavani at uwa.edu.au>
> To: 	president at ucc.asn.au <president at ucc.asn.au>, secretary at ucc.asn.au
> <secretary at ucc.asn.au>
> CC: 	Goran Mitrovic <goran.mitrovic at uwa.edu.au>, Leo Huang
> <leo.huang at uwa.edu.au>, Peter Hodgson <peter.hodgson at uwa.edu.au>
> 
> 
> 
> Hi Felix, William,
> 
> University IT are planning two major upgrades of the key firewall devices
> protecting the University???s network on Sundays 18^th of November and 9^th
> of December.
> 
> The change on the 18^th will mostly affect desktops, printing, Wi-Fi,
> building management and access to the internet, whereas the change on the
> 9^th will affect these/and/applications hosted in the University???s data
> centres.
> 
> The team running the project has convened a working group for the changes to
> work through all the IT testing required on each of the days, however we are
> also asking key business/student areas and affiliates who use the UWA
> network to also consider any testing they may need to do.
> 
> As a rule of thumb, we are asking these areas to test Wi-Fi access,
> logon/logoff, internet access and printing just to make sure these have
> returned to normal after each change, and for the 9^th Dec to check any of
> their key UWA hosted applications as well. Uni IT and the Service Delivery
> Centre (SDC) IT teams will also be performing testing.
> 
> **
> 
> *It???s my understanding that UCC has some network devices using IPv6 and
> this network will also be moved to the new firewalls. We recommend you test
> these either on Sunday 18^th between 10AM and 12PM if you have any critical
> IPv6 devices in use, or on the following Monday. *If you do plan on testing
> on the Sunday, I???ll just need to get some further details off you so we
> can add you to the list of people being communicated to on the day.
> 
> Plans are already in place for notifications of these changes to be placed
> in UWA Forward, student newsletter and social media.
> 
> If you have any questions, would like to be involved in the working group or
> just to be kept informed, please let me know. Further details below that can
> also be used for wider comms if needed.
> 
> *
> Scheduled network???downtime:*
> *Replacement of UWA's core and services firewalls:*
> 
> *Sun Nov 18th: 6am - 12pm ??????**All University services impacted*
> *Sun???Dec 9th: 6am - 1pm ??????All University services impacted*
> 
> *What is Happening*
> 
> ??Replacement of UWA???s Core and Services firewalls
> 
> *Why*
> 
> ??Approaching end of life
> 
> ??Uplifting cyber capability to next-gen products
> 
> *When*
> 
> ??*Sun???Nov 18th: 6am - 12pm*, major Core migration ??????All University
> services impacted
> 
> ??*Sun???Dec 9th: 6am - 1pm*, major Services migration ??????All University
> services impacted
> 
> //
> 
> /It is anticipated that the actual network outage will be limited to 6-8AM,
> however testing activities will continue for several hours to ensure
> services are restored. Please plan activities around this./
> ???
> 
> *Impacted services:*
> 
> ??Internet (browsing and connected/cloud services)
> 
> ??Sign-on for desktops/laptops
> 
> ??Email, Calendars and SharePoint
> 
> ??Active Directory and DNS
> 
> ??Wi-Fi, VPN and printing
> 
> ??System, network and server monitoring
> 
> ??Remote sites, colleges and affiliate sites (using UWA as an ISP)
> 
> ??Servers and most applications/websites (in the data centre, including
> licensing servers)
> 
> ??Labs, library, lecture theatres
> 
> ??IP telephony (e.g. Zoom,Webex, Skype)
> 
> ??Data stores and document shares
> 
> ??Building management, CCTV, digital public displays and IoT devices
> 
> *How:*
> 
> ??Old and new firewalls to operate in parallel with a phased migration
> 
> ??Testing of platforms and applications during each change
> 
> ??Rollback to old firewalls if there are significant issues
> 
> *Action:*
> 
> ??You are responsible for ensuring that services and applications within
> your area are tested during these dates
> 
> Regards, Matt Tavani
> 
> *Matt Tavani*
> 
> *Project Manager - Cyber Security*
> 
> University IT????????? M463, Perth WA 6009 Australia
> 
> *M*+61 402 ??031 727??????? *Ematt.tavani at uwa.edu.au
> <mailto:matt.tavani at uwa.edu.au>*
> 
> For guidance on how to stay safe online visit:
> http://cybersecurity.it.uwa.edu.au <http://cybersecurity.it.uwa.edu.au/>
> 
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