[committee] Upcoming reduction to charges for telephony services on 24/06/24

[Lyn D'Agostino]

Dear University Computer Club,

With the move to Teams telephony now complete, we have been able to negotiate lower pricing from our external telephony provider.

Currently, your area is charged for:
1.                  Line rental (on a per-extension basis)
2.                  Call usage (dependant on type of call and timing/volume)
3.                  Microsoft Teams Telephony licensing fees
As of Today, all line rental and standard call usage charges will cease. Microsoft Teams Telephony licensing fees will remain in place and will continue to be charged annually at price per user/number.

Historically, high call volumes from your business unit to external or international numbers has been rare. We won't be charging for calls that constitute reasonable use, but large-scale increases may incur ad hoc costs.

No action is required from you - we will simply stop raising charges for line rental and call usage from today onwards.

If you have any queries regarding this upcoming change, please contact Scott O'Brien

Kind regards,

Dot Curtis
Team Leader - Switchboard

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