[tech] FW: [Tech-contacts] Central Mail Server wrongly classifying mail fromHotmail

[Scott Young]

Hurray, more stuff is being incorrectly tagged as spam.

IIRC, our mailservers automatically drop all this spam. Perhaps we
should be keeping it for a little while first?

--
Scott Young
Network Systems Officer
ITS Client Services
p: 6488 2822
e: scott.young at uwa.edu.au
 
-----Original Message-----
From: tech-contacts-bounces at maillists.uwa.edu.au
[mailto:tech-contacts-bounces at maillists.uwa.edu.au] On Behalf Of ITS
Notices
Sent: Wednesday, 14 November 2007 2:02 PM
To: Tech-Contacts List; subnet-administrators at uwa.edu.au
Subject: [Tech-contacts] Central Mail Server wrongly classifying mail
fromHotmail


Central Mail Server wrongly classifying mail from hotmail as spam.
      

This notice has been sent to the Tech-contacts and Subnet-Administrators
lists.

   
DETAILS:
The central mail spam filter has been tagging as spam any messages from
hotmail.  This began sometime yesterday.  Mail thus tagged is
consequently stored in whichever mail folder is assigned to accept such
mail on your system.

ITS Communications staff are notifying the filter provider of the
problem as it is not something we can correct ourselves.

DATE AND TIME:
Began PM Tues 13/11/2007 and is still continuing (notice sent Nov 14
13:52).

AREAS AFFECTED:
All mail received from hotmail.

WHAT SHOULD YOU DO:
Please ensure all members of your department are made aware of the
problem. Individuals who receive mail from hotmail addresses need to
access the appropriate spam folder and check for real messages.  Any
real messages found should then be moved to the inbox.


We sincerely apologise for any inconvenience.



TICKET#: 2007111443000922



ITS Client Services 
Phone:  (08) 6488 2822
Email:  ITS-help at uwa.edu.au
Web:  http://www.its.uwa.edu.au/