[tech] [wheel] Fw: Server room specifications

Nick Bannon nick at ucc.gu.uwa.edu.au
Mon Nov 16 21:01:34 WST 2009


[LAW] got an email today via Wayne Howells, the Guild Finance Director.
The Technical Coordination Group is gathering information on the campus
server rooms and would like it by November 20th.

http://committees.intranet.uwa.edu.au/vcs_advisory/tcg/

TCG included a template - the text is obviously not targetted at a small
multi-purpose server room, but a University-funded enterprise-class data
centre, documented here:

http://intranet.uwa.edu.au/its/draft_standards
Data_Centre_Facility_Standards_v0.6.doc
Data_Centre_Management_Standard_v0.3.doc

We already or aspirationally quality for many of the items and a note
of the status quo will have to cover the rest.

Thanks, [MRD] for HTML-ising, I've included it as text - these items
come from the above documents.

Nick.

-- 
   Nick Bannon   | "I made this letter longer than usual because
nick-sig at rcpt.to | I lack the time to make it shorter." - Pascal
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                                     Power                                    
   A dedicated electrical power supply must be provided to the room. The      
   power supply must be connected to an essential supply generator if         
   provided.                                                                  
   The room's power utilisation should be measurable                          
   The power supply must be sufficient for planned peak load, plus 25%        
   The power supply must be fitted with surge protection, which may be        
   provided by a UPS                                                          
   There must be a review of the need for UPS and/or generator backup, and    
   those facilities provided where required                                   
   All electrical equipment must be maintained as specified in the University 
   Electrical Equipment Safety Policy                                         
                                    Lighting                                  
   The room must have sufficient lighting for visibility of the front and     
   rear of racks and cabinets                                                 
   Lighting must be in accordance with AS/NZS 3084 ZB2.3.4.8                  
                                      Fire                                    
   The room must be protected by a centrally monitored fire alarm system.     
   The room must have a CO2 type or vaporising liquid type fire extinguisher  
   There must be a review of the need for additional fire suppression or fire 
   detection equipment, and those facilities provided where required          
                            Environmental Management                          
   The room must have dedicated cooling, which may be a separate zone cooled  
   by the central plant                                                       
   The room must have a redundant cooling system                              
   The cooling system must be able to maintain a room temperature of 18-27? C 
   Relative humidity must be maintained within a range of 40-55%              
   The room must have environmental monitoring of temperature and humidity,   
   independent of building management system                                  
   There must be a review of air movement and ventilation, and the room       
   should be configured to cool equipment as efficiently as possible          
                            Dimensions and Location                           
   The room must be at least 15m2, with a minimum width of 3m.                
   The clear height (i.e. without obstructions) must be at least 2.4m.        
   The clearance in front of all cabinets and racks must be at least the      
   width of the cabinet or rack door, plus 400mm. The clearance behind all    
   cabinets and racks must be at least the width of the cabinet or rack door, 
   plus 150mm. Where possible, clearance should be 1.0m or greater.           
   The door to the equipment room must open outwards and be a minimum of      
   900mm wide and 2000mm high                                                 
   Entrance to the room must be secured, and egress must be possible without  
   a key or tool. Where possible, the University campus card security system  
   should be used.                                                            
   All doors to the room must open into secured locations, and not into       
   public or external areas                                                   
   If the room has an external window, it must be blanked out                 
   No water pipes, water sprinklers, high voltage or power supply cables      
   shall be installed within the equipment room or in areas that impact the   
   room, except for those providing service to the room.                      
   No air ducts, except for ducts that provide service to the room, shall be  
   installed or routed through the room.                                      
   Selection of the room location should take into account security, access   
   for delivery of goods, flood risk, and floor loadings. The room should be  
   located away from sources of dust, vibration, EMI or RFI.                  
                                    Fittings                                  
   The room must have anti-static flooring                                    
   The room must have an operational telephone and GPO                        
   Racks must be properly grounded, in accordance with manufacturers          
   instructions                                                               
   Where possible, only full-height racks should be installed, capable of     
   holding full-size servers                                                  
   Where possible, the room should be fitted with a whiteboard                
                                     Usage                                    
   Data centres and server rooms will be used for housing infrastructure,     
   including servers, communications and voice equipment, required to run IT  
   services.                                                                  
   Data centres and server rooms will not be used for:                        
   General office space                                                       
   General storage of office equipment, IT equipment, empty boxes or other    
   items                                                                      
   Storage of tape backups                                                    
   When decommissioning any equipment or services, all associated cabling and 
   equipment must also be removed                                             
   All installations and changes should be subject to change management       
   Rack-mountable equipment must be racked                                    
                                 Responsibility                               
   Every data centre and server room must have an owner                       
   The owner is responsible for:                                              
   Monitoring and planning capacity for floor space and rack space            
   Capacity management, to ensure that the room will not use more than 80% of 
   available power and cooling for more than a 2 month period                 
   Ensuring that all users of the facility adhere to procedures and standards 
   Managing physical access to the facility                                   
   Keeping a record of the devices held in the data centre or server room,    
   and conducting an annual review to ensure that the record is correct       
                               Physical Security                              
   The room must be secured with physical access control, which is logged and 
   the logs retained for a minimum of one year.                               
   Access to the room should be available 24/7 for authorised personnel       
   All access must be approved by the facility owner, whether temporary       
   access or permanent                                                        
   Permanent access should not be granted unless it is required               
   There must be controls in place to remove the access of personnel who no   
   longer require it                                                          
                                     Safety                                   
   The facility must be kept tidy                                             
   No food or drink is allowed                                                
   All hazards must be reported, in line with University Safety and Health    
   procedures                                                                 
   No packing materials may be stored in the facility                         
   All physical configuration of a device must occur outside of the server    
   room or data centre before installation                                    
   No loose items, parts, or tools should be left on the floor or in racks    
   No flammable items should be stored in the room                            


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