[tech] Incident INC0468212 -- Cloudflare DNS breaking mooneye.ucc.gu.uwa.edu.au name resolution

[wheel at ucc.gu.uwa.edu.au]

Hi, Jenny, Geoff, all! It is premature to close this issue.
We are currently working through the resolution with Geoff and Paul.

This specific hostname mooneye.ucc.gu.uwa.edu.au provides external
non-web services and should not (yet) be proxied by Cloudflare.

UCC is separating the proxy-able web services to new hosts (this
has been somewhat hampered under current lockdown conditions) and
Geoff/Paul/Steven are organising the delegation of Cloudflare dashboard
control.

Thank you,
Nick, James, John, et al.
University Computer Club, Sysadmin/tech-contact group
wheel at ucc.gu.uwa.edu.au
https://www.ucc.gu.uwa.edu.au/

On Tue, Mar 31, 2020 at 07:58:13PM -0700, UWA Service Desk wrote:
>   Hi UCC 
>  
> Your ticket INC0468212 regarding??Cloudflare DNS breaking mooneye.ucc.gu.uwa.edu.au name resolultion??has been updated with comments for your attention:
> 
> 01/04/2020 10:57:56 AWST - Jenny Vuong Additional comments
> Hi John, 
> 
> Currently University IT has a project team that's migrating internet web servers to be behind a cloud based security service operated by cloudflare.com. 
> mooneye.ucc.gu.uwa.edu.au are one of the dns entries that have been migrated. 
> 
> Cheers,
> Jenny
> 
> Please review and respond at your earliest convenience by browsing to the ticket INC0468212 [https://servicenowsso.applications.uwa.edu.au/sp?id=ticket&table=incident&sys_id=05721016dbe7c414ad502c530596199f], or by replying to this email (please do not reply??inline).
> 
> If you would like to view the progress of this ticket, you can do so by logging in to the Service Portal [http://serviceportal.it.uwa.edu.au/] and accessing "My Tickets" menu in the top right.
> 
>   IT Network Administration
>  
>     ????CRICOS Code: 00126G
> 
> Ref:UWAMSG4727153